Review our guest requirements and guidelines here
Yes, we’d love to show you around! Tours are scheduled, please call or email to book a time to come and see our facility! Please leave your fur kids at home, tours are for humans only. Our tour schedule is: Monday-Friday 10:00am-2:00pm.
A Trial Day allows us to see how your pet responds to our facility, our team, and our routine! This helps ensure your pet will be comfortable and happy while in our care during a longer stay.
Yes. We require a $50 deposit for all boarding reservations. Deposits can be paid online through your owner portal or over the phone with our staff. Deposits must be paid before check-in.
Yes, of course. Pet parents frequently want to hear how their pet is doing, we are always more than happy to give you feedback.
We pride ourselves on handling special requests. Please speak with a customer service representative prior to your visit to ensure that we can meet your needs.
We pride ourselves on handling special requests. Please speak with a customer service representative prior to your visit to ensure that we can meet your needs.
New Year’s Eve, New Year’s Day, Martin Luther King Jr. Day, Easter, Memorial Day, July 4th, Labor Day, Friday After Thanksgiving, and Christmas Eve.
Thanksgiving Day and Christmas Day
Cancellations for Boarding Reservations can be made 48 hours prior to scheduled check-in. No shows and cancellations made within 48 hours of scheduled check-in will forfeit their deposit. For cancellations made 48 hours prior to check-in, paid deposits will be refunded to the card on file.
No. We will provide bedding and toys to guests. This allows us to provide premium bedding and toy options while maintaining high sanitization standards, efficient service, and comfort for your pet. No personal pet belongings (beds, toys, dishes, etc.) will be allowed in the facility except food, medication, collars, harnesses and leashes.
Yes, but we are unable to give any kind of injectable medication. If your pet is on an extensive medication plan, please speak to one of our customer service representatives before booking an appointment to ensure that we can properly care for your pet.
Yes. For Boarding, food must be pre-bagged by the meal or portioned out in bags no larger than gallon size. No large bags/containers will be allowed. Customers will be charged a flat $16 storage fee for not following this policy.
This is a convenience fee that allows us to have just enough teammates at the facility to care for your beloved pets while allowing the majority of our team to enjoy the holidays with their loved ones.
A 20-minute supervised playtime. We can play fetch with your pet, give some well deserved cuddle and snuggle time, or whatever activity you think they will enjoy the most.
15-20 minute unsupervised playtime in a play yard.
A boarding insurance policy to ease your mind. The Farm will pay up to $500 for any veterinary care provided by a licensed veterinarian for the care or treatment of a boarded pet for any injury of the pet incurred while the pet is boarding at The Farm. Exceptions to the coverage are: 1. Pre-existing health conditions (such as gastric upset/issues i.e.: colitis, IBS), injury, illness, or death resulting from incidents occurring before the arrival date. 2. Gastric dilation-volvuls (bloat). 3. The Farm Promise will not cover bordetella/bronchiseptica/tracheobronchitis/parainfluenza/mycoplasma (Kennel Cough).
No. For the safety of all our guests we only board dogs in the same suite if they live in the same household together. Boarding is a stressful event that can cause friction between dogs that are not used to being in confined, unsupervised areas together.
